Use Device Manager to verify that your sound device has a
driver installed. To do so, follow these steps:
Click Start, right-click My
Computer, and then click Properties.
Click the Hardware tab, and then click
Expand Sound, video and game
controllers, and then verify that your sound device is
If no sound device driver is installed, use Microsoft
Windows Update to see if a driver is available.
Note Windows Server 2003 may disable the Microsoft Dynamic Update
Service. To manually see if Microsoft Windows updates are available, visit the
following Microsoft Web site:
After you verify that you have the correct sound driver
installed, you may have to enable the Windows Audio service. To do so, follow
Click Start, click
Run, type services.msc in the
Open box, and then click OK.
In the Services Management Console, double-click
Windows Audio service.
In the Startup type list, select
Automatic, click Start, and then click
Note By default, this step applies to all versions except Windows Server 2003, Standard Edition.