MSNMSGR.EXE file is linked to missing export OLEAUT32.DLL

Author: Joe Gronlund MVP

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SYMPTOMS

When you startup Windows Messenger or MSN Messenger, you may receive the following error message, "MSNMSGR.EXE file is linked to missing export OLEAUT32.DLL"
Messenger may shut down due to this error, or may continue to run in some situations.

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CAUSE

This error can be caused by a missing or damaged OLEAUT32.DLL.file, It can also be caused by problems with the DLL, not being registered properly in the windows registry.

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RESOLUTION

Download the vbruntime update from Microsoft below.

Shutdown Windows Messenger or MSN Messenger
This file will update the oleaut32.dll file on, Win 98,Win 98SE, Win ME, Win 2000 and Windows XP

http://download.microsoft.com/download/vb60pro/Redist/sp5/WIN98Me/EN-US/VBRun60sp5.exe

Reboot after the installation update.

Another option is to install the latest service pack, for the Operating System Messenger is running on.

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MORE INFORMATION

This problem can also occur in Windows 98, 98SE, Windows ME and Windows 2000, but it is more likely to occur in Windows XP as Windows Messenger is included as a feature in Windows XP Home, and Professional Editions.

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APPLIES TO

Microsoft Windows XP Professional
Microsoft Windows XP Home Edition
Microsoft Windows XP Media Center Edition 2002

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kbpubtypecca kbpubmvp kbhowto KB555063

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