Outlook Web Access and Small Business Server Remote Web Workplace do not function if XP Service Pack 2 Add-on Blocking is enabled via group policy

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Article ID: 555235 - View products that this article applies to.
Author: Nick Whittome MVP
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SYMPTOMS

Outlook Web Access displays the "Loading" message and does not continue any further.   SBS2003 Remote Web Workplace does not function correctly.

CAUSE

A group policy that has enabled blocking of IE Add-ons is stopping unlisted ActiveX components.  A link to information on how this policy is enabled can be found in the more information section below.

RESOLUTION

Ask the network Administrator to add the following unlisted GUID's to the exclusion list on the Group policy.
 
Remote Web Workplacew:
{F414C260-6AC0-11CF-B6D1-00AA00BBBB58} - Javascript
{B54F3741-5B07-11cf-A4B0-00AA004A55E8} - VBScript
{7584C670-2274-4EFB-B00B-D6AABA6D3850} - Microsoft RDP Client Control (redist)
 
Outlook Web Access:
{8D91090E-B955-11D1-ADC5-006008A5848C} - DEGetBlockFmtNamesParam Class
{2D360201-FFF5-11D1-8D03-00A0C959BC0A} - DHTML Edit Control Safe for Scripting
{2933BF90-7B36-11D2-B20E-00C04F983E60} - XML DOM Document
{F6D90F11-9C73-11D3-B32E-00C04F990BB4} - XML DOM Document
{F6D90F16-9C73-11D3-B32E-00C04F990BB4} - XML HTTP
{ED8C108E-4349-11D2-91A4-00C04F7969E8} - XML HTTP Request
{3050f4f8-98b5-11cf-bb82-00aa00bdce0b} - Microsoft Html Component
{B45FF030-4447-11D2-85DE-00C04FA35C89} - SearchAssistantOC
{8856f961-340a-11d0-a96b-00c04fd705a2} - Microsoft Web Browser

 
WSS:
 
{3050F819-98B5-11CF-BB82-00AA00BDCE0B} - HtmlDlgSafeHelper Class
{47B0DFC7-B7A3-11D1-ADC5-006008A5848C} - DEInsertTableParam Class
{E18FEC31-2EA1-49A2-A7A6-902DC0D1FF05} - Office 11 name.dll
{9F9C4924-C3F3-4459-A396-9E9E0D8B83D1} - SharePoint OpenDocuments Class
{BDEADE9E-C265-11D0-BCED-00A0C90AB50F} - SharePoint Spreadsheet Launcher
{65BCBEE4-7728-41A0-97BE-14E1CAE36AAE} - Microsoft Office List 11.0
{E543A17A-F212-49C0-B63D-BF09B460250E} - OISClientLauncher Class
{07B06095-5687-4D13-9E32-12B4259C9813} - STSUpld UploadCtl Class
{3FD37ABB-F90A-4DE5-AA38-179629E64C2F} - SharePoint Spreadsheet Launcher
{BDEADEF4-C265-11D0-BCED-00A0C90AB50F} - SharePoint Stssync Handler
{003FAFEF-54E3-4D94-9765-44C55997A91C} - MsSvAbw.AddrBookWrapper
 
ConnectComputer (client setup):
 
{485D813E-EE26-4DF8-9FAF-DEDF2885306E} - NSHelp Class
 
Microsoft Office:
 
{E18FEC31-2EA1-49A2-A7A6-902DC0D1FF05} - Office 11 Name.dll

MORE INFORMATION

883256 How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/?id=883256
 
Please note that editing XPSP2 Group policy settings requires that you install the ADM Files for XPSP2 on your server, or edit from a XPSP2 Client machine on your domain.

Once these are installed (or indeed you are editing directly from a XPSP2 Machine), the location in Group Policy for the Add-on controls of Internet Explorer can be found in: Computer Configuration\Administrative Templates\Windows Components\Internet Explorer\Security Features\Add-on Management

Properties

Article ID: 555235 - Last Review: April 8, 2005 - Revision: 1.0
APPLIES TO
  • Microsoft Windows Small Business Server 2003 Standard Edition
  • Microsoft Windows Small Business Server 2003 Premium Edition
  • Microsoft Windows Server 2003, Web Edition
  • Microsoft Windows Server 2003, Standard Edition
  • Microsoft Windows Server 2003, Enterprise Edition
  • Microsoft Windows Server 2003, Datacenter Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
Keywords: 
kbpubtypecca kbpubmvp kbhowto KB555235
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