Article ID: 555409 - Last Review: August 16, 2005 - Revision: 1.0 The "Play all" feature in the common tasks pane of Windows Explorer does not work as expectedSYMPTOMSThe common tasks pane of folders containing audio and video files has a 'Play all' link. On clicking this link, all the media files in the folder should automatically get added to the 'Now playing' list and start playing automatically. Sometimes, clicking the 'Play all' link might not result in the playback of the media files. CAUSEThis problem can arise if faulty third-party shell extensions are interfering with and blocking the "Play all" feature or If Windows Media Player is not set as the default media player. RESOLUTIONSet Windows Media Player as the default media player for supported file types. Start Windows Media Player. Click on Start, point to All programs and click on Windows Media Player. In Windows Media Player, click on tools and click on options. Navigate to the File types tab and click on select all. Click on OK and exit Windows Media Player. Disable third-party shell extensions. Third party programs that add shell extensions to Windows explorer usually have options within them to disable their respective extensions. Consult the documentation that provided with the third-party program to disable the shell extension. APPLIES TO
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