Event ID 1022: Logon Failure on database First Storage Group\Mailbox Store

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Article ID: 555420 - View products that this article applies to.
Author: Mohammed Athif Khaleel MVP
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SUMMARY

Event ID 1022: Logon Failure on database "First Storage Group\Mailbox Store (EXCHANGE_SERVER)" - Windows 2000 account NT AUTHORITY\SYSTEM; mailbox /o=Organization/ou=First Administrative Group/cn=Recipients/cn=UserName.Error: -2147221231

SYMPTOMS

Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Logons
Event ID: 1022
User:  N/A

Description:
Logon Failure on database "First Storage Group\Mailbox Store (EXCHANGE_SERVER)" - Windows 2000 account NT AUTHORITY\SYSTEM; mailbox /o=Organization/ou=First Administrative Group/cn=Recipients/cn=UserName.
Error: -2147221231

CAUSE

Error: -2147221231 means MAPI_E_LOGON_FAILED or Logon Failure.

RESOLUTION

To resolve this event, check if the Recipient Mailbox stated in the event description is disabled or locked-out. If it is disabled, then, enabling / un-locking the user account mailbox should solve the issue.

Properties

Article ID: 555420 - Last Review: August 17, 2005 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
Keywords: 
kbpubmvp kbpubtypecca kbhowto KB555420
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