Article ID: 555487 - Last Review: October 31, 2005 - Revision: 1.0

The Synchronize option does not work in internet explorer

Author: Soumitra Sengupta MVP
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SUMMARY

When a user clicks the Synchronize option present under Tool of Internet Explorer nothing happens.
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SYMPTOMS

When a user clicks the Synchronize option present under the Tool of Internet Explorer nothing happens.
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CAUSE

This happens if the mobsync.dll library got unregistered.
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RESOLUTION

To resolve the problem:-
1]Start>Run>type in CMD.EXE and click OK.
2]In the C:\WINDOWS\system32\cmd.exe window type in the following command and press the Enter key:-
regsvr32 /s mobsync.dll
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APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Service Pack 1
  • Microsoft Windows XP Service Pack 2
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Tablet PC Edition
  • Microsoft Windows XP Media Center Edition 2002
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Keywords: 
kbpubmvp kbpubtypecca kbhowto KB555487
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