Article ID: 555494 - View products that this article applies to.
When you start Windows Media Player you get the following error:-"Windows Media Player has encountered a problem and needs to close. We are sorry for the inconvenience."
Windows Media Player has encountered a problem and needs to close
The above problem arises if an incorrect version of the Wmpui.dll file is registered on your computer. This happens due to third party application.
Start>Run>type cmd and press the enter key.Now in the Command Prompt window type the following command and followed by that press the enter key:-
You will receive a message that is similar to:
DllRegisterServer in C:\WINDOWS\system32\wmpui.dll succeeded. Click OK and restart Windows Media Player.
Error Message: Windows Media Player Has Encountered a Problem and Needs to Close
Article ID: 555494 - Last Review: November 1, 2005 - Revision: 1.0
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