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"System error 5 has occurred. Access is denied." error message may appear

Article ID: 555644 - View products that this article applies to.

Author: Yuval Sinay MVP

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SUMMARY

The following knowledgebase will help you to resolve "System error 5 has occurred. Access is denied." error message

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SYMPTOMS

When you are running "Net View" or/and ""Net Time" command line the error "System error 5 has occurred.

Access is denied." may appear.

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The following reasons may cause to the error message:

    1. Time Synchronization problem.

    2. Missing permission to access the remote computer (Share, NTFS, GPO).

    3. Firewall and/or third party product may eliminate connection to the remote computer.

    4. The computer account isn't disable (Or have expired computer account password)

             or doesn’t exiting in the domain.

    5. Active Directory replication problem may occur.

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RESOLUTION

Verity correct time zone and clock synchronization:

          Windows Time Service Technical Reference

         http://technet2.microsoft.com/WindowsServer/f/?en/Library/a0fcd250-e5f7-41b3-b0e8-240f8236e2101033.mspx

    2. Verity correct permissions on the remote host.

        Tip: A useful that can be used is: (GPResult.exe) Command Line Tool

        How to Use the Group Policy Results (GPResult.exe) Command Line Tool

        http://www.microsoft.com/windowsxp/using/setup/expert/gpresults.mspx

    3. Open the required ports on the remote computer.

    4. Verity that the computer account is active and the computer connect to the domain.

       Tip: A useful that can be used is: Netdom.exe Command Line Tool

      Netdom.exe

    http://technet2.microsoft.com/WindowsServer/en/Library/460e3705-9e5d-4f9b-a139-44341090cfd41033.mspx?mfr=true

    5. Verity correct replication in the Active Directory Replication.


      Troubleshooting File Replication Service

      http://www.microsoft.com/technet/prodtechnol/windows2000serv/technologies/activedirectory/maintain/opsguide/part1/adogd11.mspx

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MORE INFORMATION

Dcgpofix

http://technet2.microsoft.com/windowsserver/en/library//48872034-1907-4149-b6aa-9788d38209d21033.mspx

How to synchronize the time with the Windows Time service in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;q307897

In Windows Server 2003 and in Windows XP, W32Time frequently logs Event ID 50, and poor time synchronization occurs

http://support.microsoft.com/default.aspx?scid=kb;en-us;830092

How to configure an authoritative time server in Windows XP

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q314054

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Properties

Article ID: 555644 - Last Review: June 22, 2006 - Revision: 1.0

APPLIES TO

Microsoft Windows Server 2003, Standard Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
Microsoft Windows Server 2003, Web Edition
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows XP Professional
Microsoft Windows XP Tablet PC Edition

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