Article ID: 555650 - Last Review: June 29, 2006 - Revision: 1.0 Problem with manually configured MSI files.
SUMMARYThe article explains the problem with customized MSI files deploying through Group Policy - Software Installation snap-in. SYMPTOMSIn a situation you may need to create a customized MSI for your configuration or application or vendor of an application may supply a Customized MSI to deploy application updates. MSI will work correctly when you install and double click on the local machine. You may get the error when you deploy MSI using Group Policy - Software Installation snap-in. When you open the MSI log you will get the following errors: MSI (s) (70:78) [08:38:54:515]: Executing op: ActionStart(Name=_341744F6_503A_48FB_AB56_E563AB3D8D89.install,,) MSI (s) (70:78) [08:38:54:515]: Executing op: CustomActionSchedule(Action=_341744F6_503A_48FB_AB56_E563AB3D8D89.install,ActionType=1025,Source=BinaryData,Target=ManagedInstall,CustomActionData=/installtype=notransaction /action=install /LogFile= /targetdir="C:\Program Files\xxxxx\Browser\\" /sourcedir="\" "C:\Program Files\xxxxx\Browser\rowser.exe" "C:\WINNT\TEMP\CFG2.tmp") MSI (s) (70:F0) [08:38:54:562]: Invoking remote custom action. DLL: C:\WINNT\Installer\MSI6.tmp, Entrypoint: ManagedInstall MSI (s) (70!F4) [08:39:00:406]: Note: 1: 2262 2: Error 3: -2147287038 MSI (s) (70!F4) [08:39:00:406]: Note: 1: 2262 2: Error 3: -2147287038 MSI (s) (70!F4) [08:39:00:437]: MSI (s) (70:F0) [08:39:00:453]: Leaked MSIHANDLE (12) of type 790531 for thread 1268 MSI (s) (70:F0) [08:39:00:453]: Note: 1: 2769 2: _341744F6_503A_48FB_AB56_E563AB3D8D89.install 3: 1 MSI (s) (70:F0) [08:39:00:453]: Note: 1: 2262 2: Error 3: -2147287038 Error 1001. Exception occurred while initializing the installation: System.IO.FileNotFoundException: File or assembly name Browser.exe, or one of its dependencies, was not found.. DEBUG: Error 2769: Custom Action _341744F6_503A_48FB_AB56_E563AB3D8D89.install did not close 1 MSIHANDLEs. The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _341744F6_503A_48FB_AB56_E563AB3D8D89.install, 1, MSI (s) (70:78) [08:39:00:468]: User policy value 'DisableRollback' is 0 MSI (s) (70:78) [08:39:00:468]: Machine policy value 'DisableRollback' is 0 Action ended 08:39:00: InstallFinalize. Return value 3. MSI (s) (70:78) [08:39:00:468]: Executing op: Header(Signature=1397708873,Version=301,Timestamp=881018074,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1) MSI (s) (70:78) [08:39:00:468]: Executing op: DialogInfo(Type=0,Argument=1033) MSI (s) (70:78) [08:39:00:468]: Executing op: DialogInfo(Type=1,Argument=xxxxx Browser) MSI (s) (70:78) [08:39:00:468]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1]) MSI (s) (70:78) [08:39:00:468]: Executing op: ActionStart(Name=_341744F6_503A_48FB_AB56_E563AB3D8D89.install,,) MSI (s) (70:78) [08:39:00:484]: Executing op: ProductInfo(ProductKey={B9F52B16-7040-4DA8-9D05-D6C366B468F2},ProductName= xxxxx Browser,PackageName=Browser.msi,Language=1033,Version=16842759,Assignment=1,ObsoleteArg=0,ProductIcon=_bb32ea6.exe,,PackageCode={737A9C67-474C-4C8F-BC8E-5FE44A26BACA},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0) MSI (s) (70:78) [08:39:00:484]: Executing op: ActionStart(Name=CreateShortcuts,Description=Creating shortcuts,Template=Shortcut: [1]) MSI (s) (70:78) [08:39:00:484]: Executing op: SetTargetFolder(Folder=23\xxxxx\) MSI (s) (70:78) [08:39:00:484]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs MSI (s) (70:78) [08:39:00:484]: Executing op: SetTargetFolder(Folder=25) MSI (s) (70:78) [08:39:00:484]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop MSI (s) (70:78) [08:39:00:484]: Executing op: SetTargetFolder(Folder=23\xxxxx\) And the following Event ID will be logged: Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11001 Date: 03/04/2006 Time: 08:39:00 User: NT AUTHORITY\SYSTEM Computer: WD-UKSPARE6 Description: The description for Event ID ( 11001 ) in Source ( MsiInstaller ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Product: xxxxx Browser -- Error 1001. Exception occurred while initializing the installation: System.IO.FileNotFoundException: File or assembly name Browser.exe, or one of its dependencies, was not found.., (NULL), (NULL), (NULL). Data: 0000: 7b 42 39 46 35 32 42 31 {B9F52B1 0008: 36 2d 37 30 34 30 2d 34 6-7040-4 0010: 44 41 38 2d 39 44 30 35 DA8-9D05 0018: 2d 44 36 43 33 36 36 42 -D6C366B 0020: 34 36 38 46 32 7d 468F2} CAUSEThis happens for the following reasons:
RESOLUTIONMake sure MSI is configured with proper variable and settings in it and while receiving Customized MSI from vendor make sure that it can be deployed using Group Policy – Software Installation snap-in. MORE INFORMATIONGroup Policy: http://technet2.microsoft.com/windowsserver/en/technologies/featured/gp/default.mspx APPLIES TO
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