Common Mistakes When Upgrading Exchange 2000/2003 To a Exchange 2007

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Article ID: 555854 - View products that this article applies to.
Author: Yuval Sinay MVP
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SUMMARY

The following knowledgebase will help you to upgrade from Exchange 2000/2003 to Exchange 2007.

SYMPTOMS

The process of upgrading Exchange 2000/2003 to Exchange 2007 might present some problems and issues
that may be avoided using these basic steps.
In addition these steps should provide some roll back options that may be helpful should a failure occurs.

RESOLUTION

 
 
Prior to upgrading the current system to Exchange 2007, some precautions and considerations must be taken:
 
 
    1. Verity software and hardware computability to Exchange 2007:
 
              Exchange Server 2007 System Requirements
 
              http://www.microsoft.com/technet/prodtechnol/exchange/2007/evaluate/sysreqs.mspx
 
 
              Planning Processor and Memory Configurations
 
              http://technet.microsoft.com/en-us/library/aa998874.aspx
 
  
              Planning Disk Storage
 
             http://technet.microsoft.com/en-us/library/bb124518.aspx
 
    
             IP/PBX and PBX Support
 
             http://technet.microsoft.com/en-us/library/2516dac1-dfdc-47eb-8e6f-18b1537a57b2.aspx
 
 
             Outlook and Exchange Server Compatibility
 
             http://www.microsoft.com/exchange/evaluation/clients.mspx
 
    2. Choose the correct Exchange 2007 Edition to your organization:
 
             Exchange Server 2007 Product Guide
      
            http://download.microsoft.com/download/9/9/c/99c1fe21-9156-4ef6-bc41-3f82e226935f/Exchange_Server_2007_Product_Guide.pdf
 
 
   3. Review:
 
           Microsoft Exchange Server 2007 Help
 
          http://www.microsoft.com/downloads/details.aspx?familyid=555F5974-9258-475A-B150-0399B133FEDE&displaylang=en
 
    
         Windows PowerShell 1.0 Documentation Pack
 
        http://www.microsoft.com/downloads/details.aspx?FamilyId=B4720B00-9A66-430F-BD56-EC48BFCA154F&displaylang=en
 
     
         Frequently Asked Questions about Exchange Server 2007
 
         http://www.microsoft.com/exchange/evaluation/TopQuestions.mspx
 
 
         Microsoft Exchange Server 2007 Release Notes
 
         http://www.microsoft.com/downloads/details.aspx?FamilyID=2600CAB1-BF60-49BD-BEF5-CB80083275AD&DisplayLang=en
 
        
        Tip: Its recommended to check the links above from time to time. Microsoft update the Microsoft Exchange Server 2007
                   Help and Microsoft Exchange Server 2007 Release Notes.
 
 
   4. Download the following updates:
 
 
          a. Windows 2003 Service Pack 2 (If you didn’t used installation media of Windows 2003/Windows 2003 R2
 
              with a integrated Windows Service Pack 2 )
       
          b. http://support.microsoft.com/kb/926139
 
      Note: Although you may no need to install the updates mentioned above, its recommended to review each
                 update knowledgebase, and then to decide if the update required and not.   
 
 
   5. Review Exchange Team Blog for known issue and recommendation:
 
          The Microsoft Exchange Team Blog
  
          http://msexchangeteam.com/
 
    6. Verity third party product commutability to X64 Operating System and Exchange 2007 (Specially: Antivirus Software,
             Backup and Archive Software).
 
    7. Consider to use Microsoft Forefront to protect Exchange 2007:
 
          Microsoft Forefront
 
          http://www.microsoft.com/forefront/default.mspx
 
    8. Learn Exchange Server 2007 Transport Server Role Architecture Diagrams
 
          Microsoft Exchange Server 2007 Transport Server Role Architecture Diagrams
 
          http://www.microsoft.com/downloads/details.aspx?familyid=612F811D-2953-4C08-945E-833C17150083&displaylang=en
 
 
         Note: This diagram can be useful for the planning stage and help to resolve transport issues.
 
     9.  Review pre-requirements of the schema master, global catalogs, domain function level and Exchange 2007 commutability
              to old Exchange system/s (Like Exchange 5.5) and old Windows 2000 Domain Controller/s.
 
     10. Review the "Exchange 2007 System Requirements":

           http://technet.microsoft.com/en-us/library/aa996719.aspx
 
 
The next section contains some useful tips that may save time and help in applying a successful upgrade process
 
n/a
 
 
Post Upgrade Actions, Troubleshooting, and Recovery
 
 
      1. Install Exchange 2007 Administrative Tools on the Administrator workstation:
 
          Installing Exchange 2007 Management Tools On a 32 Bit Operating System
 
          http://support.microsoft.com/kb/555841
 
          Note: You can use X64 Operating System and use native Exchange 2007 Administrative Tools
 
 
      2. Consider to implement: Exchange 2007 Cluster Continuous Replication (CCR),
 
               Exchange 2007 Local Continuous Replication (LCR), Single Copy Clusters (SCC) or
 
               Standby Continuous Replication (SCR):
 
              http://technet.microsoft.com/en-us/library/d2efb6f9-f70a-4f96-9f8d-f7aad6ae83d7.aspx
       
     
        Note: Standby Continuous Replication (SCR) will be available after Exchange 2007 Service Pack 1 release.
 
    3. Setup "SPF", "PTR" and "MX" DNS records to your domain.
 
    4. Use Exchange 2007 build in wizards: Exchange Server 2007 Finalize Deployment and End-to-End Scenario
                to check the server installation and complete the server configurations.
 
    5. Enable Exchange logging by using "Set-EventLogLevel -Identity" command line and check
               the logs:
 
            How to Change Logging Levels for Exchange Processes 
 
            http://technet.microsoft.com/en-us/library/bb201670.aspx
 
    
        Note: Its recommended to disable the logging after you verity the correct operation
                          of the Exchange server.
 
    6. To change the message limit size and optimize the mail connector, its recommended to
                   review the following guides:
 
 
            Managing Message Throttling
 
            http://technet.microsoft.com/en-us/library/bb232205.aspx
 
           Send Connector Cmdlets
 
           http://technet.microsoft.com/en-us/library/aa998325.aspx
 
           Receive Connector Cmdlets
 
          http://technet.microsoft.com/en-us/library/aa995955.aspx
 
   7.  How to install Microsoft Anti Spam Agents on Exchange 2007
 
         http://support.microsoft.com/kb/555924
 
   8. How to Change the Location of the Queue Database
 
       http://technet.microsoft.com/en-us/library/bb125177.aspx
 
   9. Consider to change the SMTP banner:
 
       How to Modify the Default SMTP Banner
 
       http://technet.microsoft.com/en-us/library/bb124740.aspx
 
    10. How to Remove the Last Legacy Exchange Server from an Organization
 
      http://technet.microsoft.com/en-us/library/bb288905.aspx
 
 
Known issues:
 
 
   1. Earlier Outlook clients cant connect to Exchange 2007 Server
 
        http://support.microsoft.com/kb/555851
 
    2. The following error may appear in the event log:
 
                 Event Type:    Error
                 Event Source:    MSExchange ADAccess
                 Event Category:    Devices
                 Event ID:    2152
                 Description: The description for Event ID ( 2152 ) in Source ( MSExchange ADAccess ) cannot be found.
                 The local computer may not have the necessary registry information or message DLL files to display messages
                 from a remote computer.
                 You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details.
                 The following information is part of the event: ExSetupUI.exe; 4912; 1753; Error 6d9 from HrGetServersForRole
 
 
 
          This error may occur due network adapter binding error issue or/and disable File and Print Sharing
              on the network adapter.     
 
    3. You experience incompatibility issues when you implement some operations in Exchange System Manager
               or in the Active Directory Users and Computers snap-in in Exchange 2003
 
         http://support.microsoft.com/default.aspx/kb/928187
 
    4. Error message when you prepare an Active Directory forest for Exchange Server 2003:
                "Extending the schema in Active Directory failed"
 
         http://support.microsoft.com/kb/917682/en-us
 
    5. Update is available that supports publishing Microsoft Exchange Server 2007 behind
             Internet Security and Acceleration (ISA) Server 2006
 
        http://support.microsoft.com/default.aspx/kb/925403
 
   6. Event ID 12014 may appear in Exchange 2007 Application Event Log
 
       http://support.microsoft.com/KB/555855
 
   7. Microsoft Exchange 2007 Information Store may fail to start after reboot
 
     http://support.microsoft.com/kb/555859
 
   8. The address book function in Exchange 2007 is broken when an Exchange OWA client and
         a Windows Server 2003-based domain controller do not have the same locale setting
 
      http://support.microsoft.com/?kbid=919166
 
 
 

MORE INFORMATION

 
The Microsoft Exchange Team Blog
 
http://msexchangeteam.com/

 
Microsoft Exchange Server 2007
 
http://technet.microsoft.com/en-us/library/cb24ddb7-0659-4d9d-9057-52843f861ba8.aspx
 
 
Microsoft Forefront
 
http://www.microsoft.com/forefront/default.mspx
 
 

Properties

Article ID: 555854 - Last Review: September 26, 2007 - Revision: 1.0
APPLIES TO
  • Microsoft Exchange Server 2007
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
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