Article ID: 555926 - Last Review: May 21, 2007 - Revision: 1.0

Inventory Tool for Microsoft Update unable to download the Update Catalog successfully

Author: Ka Lung Lai MVP
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SUMMARY

Inventory Tool for Microsoft Update unable to download the Update Catalog successfully when you are using Proxy Server to access Internet

SYMPTOMS

Microsoft Update Tool Sync Advertisement failed and unable to download the Update Catalog when you are using Proxy Server to access Internet. And you got the message ID 11456 in the Advertisement Status of Microsoft Update Tool Sync. Also, in WUSSyncXML.log, there are records like "User Account:NONE".

CAUSE

Inventory Tool for Microsoft Update required to use the specified User Name and Password to use the proxy server to access internet and download the Update Catalog.

RESOLUTION

On the Microsoft Update Sync host computer, Start the command prompt and run the following commands under <SystemDrive>:\SMS\BIN\I386\00000409
 
Clean the existing settings:
PatchDownloader /Clean
 
Setup a new account for proxy server authentication
PatchDownloader /s:<proxy-server:[port]> [/u:<domain name\username>] 
Enter the Password for the specified User Account.

APPLIES TO
  • Microsoft Systems Management Server 2003
Keywords: 
kbpubmvp kbpubtypecca kbhowto KB555926
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