Intermittent Installation on the Packard-Bell PS/2 Port

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This article was previously published under Q61591

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SYMPTOMS

When the 400 dots-per-inch (dpi) Microsoft Mouse is attached to the PS/2 port of a Packard-Bell PackMate 2, PackMate 65, Excel 5, or Legend 5 computer, the mouse sometimes does not install correctly.

However, when the mouse is attached to the serial port, there are no installation problems.

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RESOLUTION

If you are experiencing installation problems, contact Packard-Bell technical support for assistance.

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MORE INFORMATION

The Packard-Bell products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

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APPLIES TO

Microsoft Mouse Driver 9.0 Standard Edition
Microsoft Mouse Driver 7.04 Standard Edition
Microsoft Mouse Driver 8.2 Standard Edition

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KB61591

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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