Article ID: 69339 - View products that this article applies to.
This article was previously published under Q69339
This article contains information on the following known usage problems with Microsoft Windows, PC Tools, and the Microsoft Mouse driver:
MOUSE PROBLEMS WITH PC TOOLS VERSION 7.0PC Tools version 7.0 may not work correctly with Microsoft Mouse driver versions 7.0, 7.03, and 7.04. Central Point product support technicians have noted various problems when using these two driver versions and recommend updating to Microsoft Mouse driver version 8.0 or later.
The 7.04 driver (with the "/Y" switch) works in most instances, although you may encounter some problems with certain system configurations.
Central Point product support reports no known problems with the 6.24b driver and PC Tools.
The reported problems may result because some portions of PC Tools conflict with the increased file size of the 7.0 and 7.03 drivers. Changing to the earlier mouse driver, 6.24b, may free 10 to 15K of additional memory in the contested address space of RAM.
MOUSE PROBLEMS WITH PC TOOLS VERSION 7.0PC Tools version 6.0 may have problems running with a Microsoft mouse during or after a Windows session. To correct this problem, you can do one of the following:
Adding The "/M:PS2" ParameterAdding the "/M:PS2" parameter to the HIMEM.SYS reference line in the CONFIG.SYS file may resolve this problem. For example, the reference to HIMEM.SYS in the CONFIG.SYS file should read as follows:
Removing the"/Y" Parameter from the Mouse DriverIf your computer does not have a Video Seven graphics card, removing the "/Y" parameter from the MOUSE.SYS line in the CONFIG.SYS file may also resolve this problem. The "/Y" parameter on the mouse driver helps resolve problems (relating to loss of mouse cursor control) with a Video Seven graphics card.
Run FIXMOUSE.BAT and FIXWIN.BATCentral Point Software has created FIXMOUSE.BAT and FIXWIN.BAT to correct the problems. These batch files are available from Central Point Software customer service or from the Central Point bulletin board service (BBS).
When you run an MS-DOS based application or exit Windows, the port designated for the mouse is reset. Windows does a soft reset on the port that most MS-DOS-based applications are able to use. Some of these applications, including PC Tools, require a hard reset on the port to use the mouse. Central Point Software has created FIXWIN.BAT and FIXMOUSE.BAT to provide a hard reset on the mouse port.
Running FIXWIN.BAT starts Windows. When you exit, it calls FIXMOUSE.BAT, which does a hard reset and sends a command string out to the mouse port.
For more information, query on the following words here in the Microsoft Knowledge Base:
spriteThe Central Point products included here are manufactured by a vendor independent of Microsoft. We make no warranty, implied or otherwise, regarding these products' performance or reliability.
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