Article ID: 78651 - View products that this article applies to.
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2.x WINDOWS kbsetup
The dialog boxes (including the startup screens) in Microsoft Works for Windows use the Helvetica typeface. If no fonts of this typeface are available, the system will pick an appropriate substitute from the list of installed screen fonts. This may produce undesirable results such as unreadable dialog box text in Works for Windows, and will do so especially if third-party screen fonts have been installed. This also can occur if the FILES= statement in the CONFIG.SYS file are set too low.
A low FILES= line or corrupt Helv screen font will also affect the initial copyright screen and cause the buttons on the toolbar to overlap. For example:
FILES= Statement Set too LowIf any of these problems occur, check your CONFIG.SYS file; make sure that there is only one FILES= statement and that it is set to at least 30. If you are running MS-DOS version 5.0 or later, it is recommended that you set the files to 60. For example, if your CONFIG.SYS file includes the line "FILES=10", the fonts will be unreadable when you start Works for Windows. In this case, do the following:
Helv Font Still CorruptedIf you still have the font corruption problem, reinstall the Helv font, as follows:
For more information about installing screen fonts in Windows, refer to the "Microsoft Windows User's Guide," for version 3.0, pages 178-180, or query on the following words in the Microsoft Knowledge Base:
adding and screen fonts and worksNOTE: Overlapping buttons on the toolbar can also be caused by a large-window border-width setting. For more information about this problem, query on the following words:
tool bar and buttons and border width
Article ID: 78651 - Last Review: October 7, 2013 - Revision: 3.1
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