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Hotfix Download Available

The last character in a text box does not appear in a presentation in PowerPoint 2000

Article ID:810557
Last Review:April 7, 2006
Revision:2.2
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 (http://support.microsoft.com/kb/256986/) Description of the Microsoft Windows Registry
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SYMPTOMS

When you open a presentation in Microsoft PowerPoint 2000, you may experience one of the following symptoms:
If the presentation was created in Microsoft PowerPoint 4 or in Microsoft PowerPoint for Windows 95, the last character in some text boxes may not appear correctly or the character may be missing.
In the Japanese version of PowerPoint 2000, the last character in some text boxes may not appear correctly or the character may be missing when you view the presentation in Slide Show view.

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RESOLUTION

Download and install the hotfix

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   -------------------------------------------------
   23-Dec-2002  16:48  1,124,352  Powerpnt.msp
   23-Dec-2002  17:07  2,190,336  Powerpnt_admin.msp
				
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version     Size       File name
   -------------------------------------------------------
   20-Dec-2002  22:00  9.0.0.7219  4,255,796  Powerpnt.exe
				

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Activate the hotfix

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To activate the hotfix, follow these steps:
1.Quit PowerPoint 2000.
2.Click Start, click Run, type regedit in the Open box, and then click OK.
3.Locate and then click to select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\PowerPoint\Options
4.On the Edit menu, point to New, and then click DWORD Value.
5.Type EnumFontsAtLoad, and then press ENTER.
6.Right-click EnumFontsAtLoad, and then click Modify.
7.In the Value data box, type 1, and then click OK.
8.On the File menu, click Exit to quit Registry Editor.
This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:
326585 (http://support.microsoft.com/kb/326585/EN-US/) OFF2000: Overview of Office 2000 Service Pack 3
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
811002 (http://support.microsoft.com/kb/811002/EN-US/) OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0


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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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APPLIES TO
Microsoft PowerPoint 2000 Standard Edition

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Keywords: 
kbautohotfix kbqfe kbhotfixserver kbformat kbfont kbslideshow kbupdate kbbug kbfix KB810557

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