Article ID: 810974 - Last Review: October 17, 2007 - Revision: 4.4

You Cannot Connect When You Try to Play a Multiplayer Game

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SYMPTOMS

You cannot connect with other players when you try to play a multiplayer game.

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CAUSE

This issue may occur if one or more of the following conditions are true:

You upgrade to Windows XP Service Pack 1 (SP1)
You use Internet Connection Sharing
You have DirectX 8.1 or earlier installed on your computer

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RESOLUTION

To resolve this issue, visit the following Microsoft Web site to download, and then install DirectX 9.0:

http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3 (http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3)

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To determine the version of DirectX that is installed on your computer, click Start, click Run, type dxdiag in the Open box, and then press ENTER. The version number appears at the bottom of the System tab.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

306084 (http://support.microsoft.com/kb/306084/EN-US/ ) HOW TO: Restore the Operating System to a Previous State in Windows XP

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