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Percent Signs (%) Appear on Menus for Media Clips

Article ID: 811146 - View products that this article applies to.

SYMPTOMS

When you right-click a media clip, you may see %Play% with Media Player on the shortcut menu.

-or-

When you click Object on the Insert menu in a Microsoft Office program, you may see %Media Clip% in the Object type list.

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CAUSE

This problem may occur if you slipstreamed Windows 2000 Service Pack 3 (SP3) with an installation of Windows 2000.

For more information about installing Windows 2000 with a service pack and with hotfixes, see the following Microsoft Windows 2000 Web page:

http://technet.microsoft.com/en-us/windowsserver/2000/bb735341.aspx

(http://technet.microsoft.com/en-us/windowsserver/2000/bb735341.aspx)

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/ )

How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 4.

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