Article ID: 811150 - View products that this article applies to.
When you try to install Microsoft Windows XP, you may experience a repeating chain of events that includes some or all of the following:
This issue may occur if your hard disk is damaged or corrupted. You receive the error messages because the Setup program is trying to repair the problem on your hard disk.
To resolve this issue, use the following methods in the order that they are presented until the issue is resolved.
Method 1: Let the Setup program repair the hard diskRepeat the cycle of running Setup, restarting your computer when prompted, and then allowing Setup to repair the disk. Setup may successfully complete after several repetitions. If the cycle continues after several repetitions, go to method 2.
Method 2: Run "chkdsk /r" from the Recovery ConsoleTo run chkdsk /r from the recovery console, follow these steps:
Method 3: Replace your hard disk driveIf your hard disk drive is damaged and cannot be repaired, you may have to replace it. Contact your computer manufacturer, the retailer where you bought it, or a qualified repair technician for information about replacing your hard disk.
For additional information about the recovery console, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/307654/ )How to install and use the Recovery Console in Windows XP
(http://support.microsoft.com/kb/314058/ )Description of the Windows XP Recovery Console
Article ID: 811150 - Last Review: January 3, 2006 - Revision: 3.2
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