When Divago Surfairy is installed on a computer that is
running Microsoft Internet Explorer 6 Service Pack 1(SP1) or the August 22,
2002, cumulative patch for Internet Explorer, you cannot print or use the Print
Preview feature in Internet Explorer. You may receive the following error
message:
Internet Explorer Script Error An error has
occurred in the script on this page.
Line: 93
Char: 1
Error:
Access is denied.
Code: 0
URL:
res://C:\WINDOWS\System32\shdoclc.dll/preview.dlg
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To resolve this problem remove Surfairy. To do so, follow
these steps:
| 1. | Click Start, and then click
Run. |
| 2. | Type "c:\program
files\surfairy\uninstall.exe", and then press ENTER. |
| 3. | Follow the instructions that appear on your
screen. |
You may be able to work around this problem by disabling
third-party browser extensions in Internet Explorer. To do so, follow these
steps:
| 1. | Start Internet Explorer. |
| 2. | On the Tools menu, clickInternet
Options. |
| 3. | Click the Advanced tab. |
| 4. | Click to clear the Enable third-party browser
extensions (requires restart) check box. |
| 5. | Click Apply, and then click
OK. |
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The third-party products that are discussed in this article are manufactured by
companies that are independent of Microsoft. Microsoft makes no warranty,
implied or otherwise, regarding the performance or reliability of these
products.
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