FIX: An error message occurs when you perform a database or a file SHRINK operation

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BUG #: 363411 (SHILOH_BUGS)

SYMPTOMS

When you use SHRINKDB or SHRINKFILE or SQL Server Enterprise Manager to reduce the size of a database on SQL Server 2000 Service Pack 2 (SP2) or later, the shrink operation runs for a long time (5 minutes or longer), and then you receive the following error message:

2002-11-25 22:41:30.18 spid55 Time out occurred while waiting for buffer latch type 4,bp 0x3d03340, page 1:37939357), stat 0xb, object ID 8:8:0, EC 0xB39B55E0 : 0, waittime 300. Not continuing to wait.
2002-11-25 22:41:30.18 spid55 Waiting for type 0x4, current count 0x100022, current owning EC/PSS 0xB39B55E0/0xB39B52B8.

If the database is on a computer that is running a version of SQL Server later than SQL Server 2000 SP2 hotfix 710, you receive the following error message:

Server: Msg 8908, Level 22, State 6, Line 1 Table error: Database ID 7, object ID 8, index ID 0. Chain linkage mismatch. (1:679928)->next = (1:679929), but (1:679929)->prev = (1:679930).

You experience this problem under the following conditions:

You are using SQL Server 2000 SP2 or later but earlier than post-SQL Server 2000 SP2 hotfix build 8.00.710 and the latch time-out message in the SQL Server error log indicates SYSFILES1. For example: (8:8:0).
You are using post-SQL Server 2000 SP2 hotfix 710 or later. The 8908 error message occurs when you try to use SHRINKFILE and the error message indicates "Object ID 8."

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CAUSE

This problem occurs because the SHRINK operation cannot remove a page from the SYSFILES1 system table on the primary data file of the database.

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RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 (http://support.microsoft.com/kb/290211/ ) How to obtain the latest SQL Server 2000 service pack

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Hotfix information

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version         Size       File name
   --------------------------------------------------------
   18-Jan-2002  04:45  2000.80.568.0      29,244  Dbmslpcn.dll     
   30-Aug-2002  21:08                    786,432  Distmdl.ldf
   30-Aug-2002  21:08                  2,359,296  Distmdl.mdf
   09-Oct-2002  00:54                        544  Drop_repl_hotfix.sql
   02-Jul-2002  15:35  2000.80.650.0     107,088  Impprov.dll      
   19-Jul-2002  16:56                    774,516  Instdist.sql
   08-Oct-2002  23:56                     12,615  Inst_repl_hotfix.sql
   20-Aug-2002  16:24  2000.80.679.0     111,172  Logread.exe      
   29-Nov-2002  20:07  2000.80.711.0      90,692  Msgprox.dll      
   07-Apr-2002  02:08  2000.80.606.0      62,024  Odsole70.dll     
   03-Jan-2002  01:59                     18,185  Qfe356326.sql
   20-Aug-2002  16:47  2000.80.679.0     135,748  Qrdrsvc.exe      
   26-Aug-2002  22:49  2000.80.679.0     406,088  Rdistcom.dll     
   04-Oct-2001  01:36                    437,302  Replcom.sql
   20-Aug-2002  16:33  2000.80.679.0     152,136  Replmerg.exe     
   25-Nov-2002  21:43                  1,004,990  Replmerg.sql
   29-Nov-2002  20:07  2000.80.711.0     221,768  Replprov.dll     
   29-Nov-2002  20:07  2000.80.711.0     303,688  Replrec.dll      
   04-Oct-2001  01:36                    986,906  Replsys.sql
   04-Oct-2001  01:36                    881,228  Repltran.sql
   26-Aug-2002  22:49  2000.80.679.0     283,208  Rinitcom.dll     
   16-Sep-2002  22:31                    390,045  Securityhotfix.sql
   25-Nov-2002  19:14                         53  Sp_vupgrade_replication.sql
   26-Aug-2002  22:49  2000.80.679.0      28,672  Sqlagent.dll     
   26-Aug-2002  18:39  2000.80.679.0     311,872  Sqlagent.exe     
   28-Aug-2002  16:32  2000.80.679.0      49,152  Sqlagent.rll
   26-Aug-2002  22:49  2000.80.679.0      53,824  Sqlcmdss.dll     
   28-Aug-2002  16:40  2000.80.679.0      12,288  Sqlcmdss.rll
   24-Oct-2002  17:37  2000.80.695.0     176,696  Sqlmap70.dll     
   07-Dec-2002  00:16  2000.80.713.0   7,471,185  Sqlservr.exe     
   01-Nov-2002  18:56  2000.80.698.0      45,644  Sqlvdi.dll       
   18-Jan-2002  04:45  2000.80.568.0      29,244  Ssmslpcn.dll     
   04-Dec-2002  23:34  2000.80.712.0      82,492  Ssnetlib.dll     
   27-Nov-2002  01:14  2000.80.709.0      25,148  Ssnmpn70.dll     
   07-Apr-2002  02:08  2000.80.606.0      70,208  Xplog70.dll      
   07-Apr-2002  02:08  2000.80.606.0      53,828  Xpqueue.dll      
   07-Apr-2002  02:08  2000.80.606.0     156,228  Xprepl.dll       
   12-Jul-2002  01:00  2000.80.658.0     279,104  Xpstar.dll       
   16-Sep-2002  23:12  2000.80.686.0      98,872  Xpweb70.dll

NOTE: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

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