"DOS No More Files" error message when you save your drawing to an Offline Folder

When you try to save your Visio drawing to an offline folder, you may receive the following error message after you click Save in the Save As dialog box: Therefore, you cannot make your drawing available offline.

This problem may occur if you are using Visio 2002 Service Release 1 (SR-1) on a Windows 2000-based computer, and you create and save a new drawing to an offline folder when your computer is not connected to the network. In this scenario, the drawing is not saved correctly to the offline folder.

Service pack information

This problem is corrected in Microsfot Visio 2002 Service Pack 2.

Hotfix information

To resolve this problem, obtain the latest service pack for Microsoft Visio 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Visio 2002 Service Pack 2.

For additional information about troubleshooting offline files in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base: