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You cannot share the Normal.dot file among multiple users in Word

Article ID:811468
Last Review:March 23, 2006
Revision:6.2

SUMMARY

Microsoft Word does not support the sharing of a single Normal.dot file among multiple users. This is true whether or not the file is marked as read-only.

MORE INFORMATION

The Normal.dot file stores user-specific settings and is not designed to be shared among multiple users on a single computer or over a network. Word accesses the Normal.dot file at various times and makes changes to it based on the user's actions. As a result, Word must have full read and write access to the file at all times.

For items that must be shared on a single computer, create a global template and put it in the office startup template folder or in the workgroup template folder.

306911 (http://support.microsoft.com/kb/306911/) How to configure the workgroup templates location during Office XP installation
290232 (http://support.microsoft.com/kb/290232/) How to manage Office XP templates in Office programs
240216 (http://support.microsoft.com/kb/240216/) How Office 2000 manages templates

APPLIES TO
Microsoft Office Word 2003
Microsoft Word 2002 Standard Edition
Microsoft Word 2000 Standard Edition
Microsoft Word 97 Standard Edition

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Keywords: 
kbinfo kbprb kbtemplate KB811468

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