OL2002: You Are Prompted to Choose a Profile When You Send a Link by E-Mail in Internet Explorer

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SYMPTOMS

When you send a Web-page link by e-mail in Microsoft Internet Explorer (on the File menu, point to Send, and then click Link by E-mail), the Choose Profile dialog box is displayed even though Always use this profile is selected for the default profile.

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RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/ ) How to obtain the latest Office XP Service Pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date           Time      Size       File name     
   -------------------------------------------------------
   20-Dec-2002   16:42      184,832    Olkintl.msp
   20-Dec-2002   16:45    1,865,728    Olkintlff.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table:

   Date           Time  Version       Size       File name     
   -------------------------------------------------------
   12-Sep-2002   22:51  10.0.4510.0   113,224    Emablt32.dll
   14-Nov-2002   14:34  10.0.4712.0   192,512    Emsabp32.dll
   25-Nov-2002   13:49  10.0.4721.0   129,608    Emsui32.dll
   19-Dec-2002   19:40  10.0.4817.0   854,600    Msmapi32.dll
   12-Sep-2002   22:52  10.0.4510.0   531,016    Mspst32.dll
   25-Nov-2002   13:50  10.0.4721.0    55,880    Olkfstub.dll
   08-Aug-2002   22:21  10.0.4406.0   735,816    Outex.dll
   06-Sep-2002   17:18  10.0.4503.0 1,972,808    Outllibr.dll
   08-Nov-2002   16:46  10.0.4705.0   338,504    Pstprx32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

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