Article ID: 811478
This article has been archived. It is offered "as is" and will no longer be updated.
Bug # 363189 (SQL Server 8.0)
When you try to restore a database backup, the restoration may fail, and a retail assertion with error 3624 may occur. You may see the following error message in the SQL Server error log files as a result of the assertion error:
SQL Server Assertion: File: <xdes.cpp>, line=9860
Failed Assertion = 'IS_OFF_SAFE (XDES_OUTCOME_ONLY, m_status)'
This problem occurs when all the following conditions are true:
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
Date Time Version Size File name Platform ------------------------------------------------------------------------- 09-Dec-2002 21:39 2000.80.714.0 7,471,185 Sqlservr.exe X86
Important This hotfix build is designed for a server that is running Microsoft SQL Server 2000 Service Pack 2:
To work around this problem, avoid transactions that involve multiple databases when you take a backup from a SQL Server 7.0 database.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons