XL2002: You Cannot Update Links to Files on Secure Web Server

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Article ID: 811542 - View products that this article applies to.
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SYMPTOMS

You may not be able to update links in a Microsoft Excel workbook that is located on a secure Web server that uses Web Folders. For example, you may experience the following behaviors:
  • When you click Links on the Edit menu to update the links automatically, you may receive an error message similar to the following:
    Source file not found.
  • When you open the workbook to update the links automatically, the links are not updated to the most current values. A #REF! error may be displayed in the cells.

CAUSE

This issue may occur if all the following conditions are true:
  • The Excel workbook contains links to other Excel workbooks.

    -and-
  • The Excel workbooks are located on a Web server that uses Web Folders.

    -and-
  • The Web server is running Secure Sockets Layer (SSL).

    -and-
  • The formulas for the links that you want to update contain "https://" (without the quotation marks) in the path.

RESOLUTION

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Properties

Article ID: 811542 - Last Review: October 26, 2013 - Revision: 3.2
APPLIES TO
  • Microsoft Excel 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbofficexppresp3fix kbfix kbbug KB811542

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