"Smooth Edges of Screen Fonts" Check Box Is Unexpectedly Cleared After Group Policy Is Refreshed

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SYMPTOMS

You click to select the Smooth edges of screen fonts check box on the Effects tab of the Display Properties dialog box on a Windows 2000-based computer, but you find that the Smooth edges of screen fonts check box is unexpectedly cleared after Group Policy is refreshed.

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CAUSE

This problem may occur when Group Policy settings for the user who is currently logged on to the computer is refreshed. This problem may occur if either of the following conditions is true:

A background refresh of Group Policy settings for the user who is currently logged on to the computer occurs.

-or-
You run the secedit /refreshpolicy user_policy /enforce command to immediately refresh Group Policy settings.

In this situation, the refresh operation incorrectly clears the Smooth edges of screen fonts check box, if it is selected.

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RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version           Size     File name
  -----------------------------------------------------------
  16-Dec-2002  16:35  5.0.2195.6148      42,256  Basesrv.dll      
  16-Dec-2002  16:35  5.0.2195.5907     222,992  Gdi32.dll        
  16-Dec-2002  16:35  5.0.2195.6137     709,392  Kernel32.dll     
  16-Dec-2002  16:35  5.0.2195.6158     333,072  Msgina.dll       
  11-Dec-2002  17:32  5.0.2195.6157     155,136  Sp3res.dll       
  16-Dec-2002  16:35  5.0.2195.6097     379,664  User32.dll       
  16-Dec-2002  16:35  5.0.2195.6140     370,960  Userenv.dll      
  16-Dec-2002  16:33  5.0.2195.6160   1,643,504  Win32k.sys
  09-Dec-2002  16:26  5.0.2195.6154     181,008  Winlogon.exe     
  16-Dec-2002  16:35  5.0.2195.6097     243,472  Winsrv.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 4.

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