Article ID: 811646 - Last Review: October 25, 2007 - Revision: 3.1

Cannot Grant Delegate Writable Access to a Mailbox for an OWA Client

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SYMPTOMS

When you grant a user delegate access to your mailbox folders, the user cannot use Microsoft Outlook Web Access (OWA) to modify any one of the items in the mailbox folders.
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CAUSE

Full, writable delegate access control is not currently supported in OWA. When you grant a user delegate access to your mailbox, the user receives read-only access to your mailbox through OWA.
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WORKAROUND

To work around this issue, permit full write access to the mailbox through OWA. To do so, configure the user as an owner of that mailbox.

For additional information about how to assign full write access to a mailbox, click the following article number to view the article in the Microsoft Knowledge Base:
268754  (http://support.microsoft.com/kb/268754/EN-US/ ) XADM: How to Assign Users or Groups Full Access to Other User Mailboxes
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MORE INFORMATION

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
262399  (http://support.microsoft.com/kb/262399/EN-US/ ) XADM: How to Delegate Mailbox Access in Active Directory
290824  (http://support.microsoft.com/kb/290824/EN-US/ ) OL2002: How to Open Someone Else's Calendar or Other Folder
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APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
  • Microsoft Exchange 2000 Server Standard Edition
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Keywords: 
kbpending kbprb KB811646
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