Article ID: 811940 - View products that this article applies to.
When you upgrade from Microsoft Windows 2000 with Internet Information Services (IIS) to Microsoft Windows Server 2003 or Windows XP, Remote Desktop Connection does not appear in the Start menu or the System Properties list.
This may occur if permissions on the \Inetpub directory or the \Inetpub\Adminscripts directory deny full control to the local System account.
To restore the Start menu shortcuts:
Although the shortcuts have not been installed, Remote Desktop Connection is installed. You can run Remote Desktop Connection by calling the executable file as follows:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about the upgrade of Internet Information Services, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/332103/EN-US/ )IIS 6.0: IIS Admin Service Does Not Start After Upgrade
Article ID: 811940 - Last Review: December 3, 2007 - Revision: 3.7
Contact us for more help
Connect with Answer Desk for expert help.