Article ID: 812083 - Last Review: September 12, 2011 - Revision: 2.0

You cannot find Office XP programs after you install Office XP for Teachers and Students

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SYMPTOMS

After you try to install Office XP Standard for Teachers and Students or Office XP Professional for Teachers and Students, you cannot find any of the Office suite programs on the Start menu or in the Program Files folder.
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CAUSE

This issue may occur if you install Disc Two of Office XP for Teachers and Students, and not Disc One. Office XP Standard for Teachers and Students contains two CD-ROM discs: Disc One contains Office XP, and Disc Two contains a Step by Step Interactive program.
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RESOLUTION

To resolve this issue, insert the disc that is labeled "Office XP for Teachers and Students Disc One" in your CD-ROM drive, and then install Office XP.
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APPLIES TO
  • Microsoft Office XP Standard Edition
  • Microsoft Office XP Small Business Edition
  • Microsoft Office XP Developer Edition
  • Microsoft Access 2002 Standard Edition
  • Microsoft Excel 2002 Standard Edition
  • Microsoft FrontPage 2002 Standard Edition
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft PowerPoint 2002 Standard Edition
  • Microsoft Word 2002
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Keywords: 
kbtshoot kbprb KB812083
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