OL2002: Overview of the Outlook 2002 Update: January 22, 2003

Microsoft has released an update to Microsoft Outlook 2002 Service Pack 2 (SP-2). This update fixes an issue in Microsoft Outlook 2002 that occurs when you encrypt HTML messages by using a V1 Exchange Server Security certificate issued by the Microsoft Exchange Key Management Service (KMS). Under this specific scenario, it is possible for some messages to remain unencrypted, and this update corrects the issue. Additionally, this update corrects other issues in Microsoft Outlook 2002 SP-2.

This article describes how to download and install the Outlook 2002 Update: January 22, 2003.

For more information about the Outlook 2002 Update: January 22, 2003, see the security bulletin at the following Microsoft Web site:http://www.microsoft.com/technet/security/bulletin/MS03-003.mspx

How to Download and Install the Update

IMPORTANT: To install the Outlook 2002 Update: January 22, 2003 that is described in this article, your version of Microsoft Windows Installer must be 2.0 or later. For additional information about this requirement, see the "Windows Installer 2.0 Update Requirements" section of this article.

Client Update

IMPORTANT: Before you install the client update, you must have Microsoft Office XP Service Pack 2 (SP-2) installed. For additional information about how to install Office XP SP-2, click the article number below to view the article in the Microsoft Knowledge Base: If you installed Microsoft Outlook from a CD-ROM, you have the following two options:

• Use the Office Product Updates Web site to automatically install all the latest updates that includes all the available service packs and public updates.
  -or-
• Follow these steps in this article to install only the Outlook 2002 Update: January 22, 2003.

NOTE: Microsoft recommends that you install the client update by using the Office Product Updates Web site. The Office Product Updates Web site detects your particular installation of Microsoft Office and prompts you to install exactly what you must have to make sure that your Office installation is completely up-to-date.

Office Product Updates Web Site

To have the Office Product Updates Web site detect the required updates, you must install it on your computer. For more information about how to install the Office Product Updates Web site, visit the following Microsoft Web site: After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Install Only the Outlook 2002 Update: January 22, 2003

Follow these steps to download and install the client update:

1. Visit the following Microsoft Web site:
   Click here to download the Client Update

   (http://download.microsoft.com/download/0/3/d/03dcc183-a46e-4c22-9fbd-1fcb32f0fd91/olk1006.exe)
2. Click Save to save the Olk1006.exe file to the selected folder.
3. In Windows Explorer, double-click Olk1006.exe.
4. Click Yes if you receive a prompt to install the update.
5. Click Yes to accept the License Agreement.
6. Insert your Office CD-ROM if prompted to do so, and then click OK.
7. When you receive a message that indicates the installation was successful, click OK.

NOTE: After you install the update, you cannot remove it. To return to an installation before the update was installed, you must remove Microsoft Office XP completely, and then install it again from the original CD.

For more information about the client update, visit the following Microsoft Web site:

Administrative Update

NOTE: Before you install the administrative update by using the steps in this article, verify that your administrative installation point has Microsoft Office XP Service Pack 1 or Office XP SP-2 installed.For additional information about how to obtain the latest Office XP Service Pack, click the article number below to view the article in the Microsoft Knowledge Base: If you installed Microsoft Outlook 2002 from a server location, the server administrator must update the server location with the administrative public update and deploy that update to your computer.

If you are the server administrator, follow these steps to download the administrative update:

1. To download the Client Update to your desktop, visit the following Microsoft Web site:
   http://download.microsoft.com/download/0/3/d/03dcc183-a46e-4c22-9fbd-1fcb32f0fd91/Olk1006a.exe

   (http://download.microsoft.com/download/0/3/d/03dcc183-a46e-4c22-9fbd-1fcb32f0fd91/olk1006a.exe)
2. In Windows Explorer, double-click Olk1006a.exe.
3. Click Yes to accept the License Agreement.
4. In the Please type the location where you want to place the extracted files box, type C:\Olk1006a, and then click OK.
5. Click Yes when you are prompted to create the folder.
6. If you are familiar with the procedure for updating your administrative installation, click Start, click Run, and then type the following command in the Open box
   msiexec /a Admin Path\MSI File /p C:\Olk1006a\MSP File SHORTFILENAMES=TRUE
   where Admin Path is the path of your administrative installation point for your Office product (for example, C:\Outlook2002),
   
   where MSI File is the .msi database package for the Office product (for example, ProPlus.msi), and
   
   where MSP File is the name of the public administrative installation update (for example, the Outlookff.msp file).
7. To deploy the update on the client workstations, click Start, click Run, and then type the following command in the Open box
   msiexec /i Admin Path\MSI File REINSTALL=Feature List REINSTALLMODE=vomu
   where Admin Path is the path of your administrative installation point for Office XP (for example, C:\OfficeXP), and
   
   where MSI File is the MSI database package for the Office XP product (for example, ProPlus.msi), and
   
   where Feature List is the list of feature names (case sensitive) that have to be reinstalled for the update. To install all features, you can use REINSTALL=ALL or you can use the following features:
   OUTLOOKNonBootFiles,OUTLOOKFiles.
   
   
   NOTE: You can add /qb+ to the previous command lines to avoid the requirement for any user interaction and avoid receiving any installation dialog box or End User License Agreement dialog boxes.

For additional information about how to update your administrative installation and deploy to client workstations, click the article number below to view the article in the Microsoft Knowledge Base: This article contains standard instructions for installing an administrative public update.

Or, you can see the following article in the Microsoft Office XP Resource Kit:

How to Determine Whether the Update Is Installed

The Outlook 2002 Update: January 22, 2003 contains updated versions of the following files: To determine whether the Outlook 2002 Update: January 22, 2003 is installed, start Microsoft Outlook, and then click About Microsoft Outlook on the Help menu. The product version is 10.4712.4219 if the update is installed.
For additional information about how to check the version of Office XP, click the article number below to view the article in the Microsoft Knowledge Base: NOTE: If Outlook 2002 Update: January 22, 2003 is already installed on your computer, you receive the following message when you try to install the update:

Windows Installer 2.0 Update Requirements

The installation of the Outlook 2002 Update: January 22, 2003 requires that your version of Microsoft Windows Installer be 2.0 or later. Microsoft Windows 2000 Service Pack 3 (SP-3) and Microsoft Windows XP include this version of the Windows Installer. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites:

Issues Fixed by the Update

The Outlook 2002 Update: January 22, 2003 fixes the issues described in the following Microsoft Knowledge Base articles. The update fixes the following issues that were previously not documented in the Microsoft Knowledge Base.

OL2002: Delegate User Who Has Full Mailbox Access Permission Cannot Recall a Message

You cannot recall a message sent by another user whose account you are a delegate of even thought you have full permissions in the user's mailbox.

OL2002: Encrypted Messages with HTML Bodies and V1Exchange Server Security Are Not Encrypted

When you encrypt HTML messages by using a V1 Exchange Server Security certificate issued by the Microsoft Exchange Key Management Service (KMS), it is possible for some messages to remain unencrypted.

OL2002: Space From IMAP User Name Is Stripped After You Configure an Internet Message Access Protocol (IMAP) Account

If you type a user name with a space in it when you set up an IMAP account, the space is removed. For example if you type "John Smith," (without the quotation marks) the user name appears as "JohnSmith."

OL2002: Invalid Client-Side Only Rule Causes Outlook to Stop Responding

An invalid client-side only rule that points to a non-existent Microsoft Exchange server can cause Outlook to stop responding (hang). Outlook stops responding after it first starts, and also stops responding when the Rules Wizard dialog box appears. In both cases, the condition is temporary, and the client eventually continues.

OL2002: Outlook Stops Responding When You Use Forms with Calc Fields and Data Access Objects (DAO)

Outlook may stop responding (hang) when you use forms in Outlook that use DAO in vbscript and then access another form that uses a formula field.

OL2002: Contact Links That Are Created by Resolving the Contact from a Public Folder Cannot Be Retrieved Programmatically

If you click the Contacts button at the bottom of a message that supports contact linking to create a contact link in a message, and if the contact that you select is in a Contact folder that is in a Public folder, you may not be able to retrieve the contact information in the contact link programmatically if Outlook is not running.

OL2002: Reminders May Not Appear As Expected If You Are Using Terminal Services or Have Adjusted the Security in the Registry

Reminders may not fire reliably in one of the following scenarios:

• In environments that use multiple Windows Terminal Server computers that are clustered with Network Load Balancing,
  or
• In environments that were not Windows Terminal Server and the servers were connected using a Network Load Balancing method that was not Windows Network Load Balancing,
  or
• When the First-Run registry key that is stored in the HKLM is not permitted to be updated by the user signing on to that computer.

OL2002: Korean: Extra English Is Added When You Use the Korean Global Input Method Editor (IME) to Modify an Entry in Grid View of Outlook

If you add Korean Double Byte Character Sets (DBCS) characters in the grid view of the Contacts list and tab in a numeric field in the Korean version of Outlook 2002, for example in the Telephone field, English "garbage" characters may be added to the Edit field.

OL2002: Cannot Set Memo As the Default Print Style When You Print From an IMAP Folder

When you print from an IMAP Inbox, Outlook uses the Table Style. When you print from a Personal Folders (.pst) file or a Microsoft Exchange Inbox, Outlook uses the Memo Style.

OL2002: Meeting Requests Are Saved to the Wrong Personal Folders Calendar

When you set your personal folder (.pst) file as the default delivery point, and then change the delivery point to be your Exchange Server mailbox, if you accept a meeting request that is forwarded to your .pst file, the resulting meeting shows up in the .pst Calendar, not in the default store. This update was first included in Microsoft Office XP Service Pack 3.

For additional information about the latest service pack for Office XP, click the following article number to view the article in the Microsoft Knowledge Base: