When you click a mail-enabled public folder from the Global
Address List from within Microsoft Outlook, and then you click
, the Folder contacts
list does not
contain any entries even though you have granted Folder
client permissions to other recipients. You expect the
list to contain the contacts like it does when
you connect to an Exchange Server 5.5 computer.
This problem occurs because Exchange 2000 does not currently
populate the Folder contacts
list when you view the properties
of a mail-enabled public folder from the Global Address List.
To work around this problem, use one of the following
Method 1: View the Permissions of the Public Folder
Determine the folder contacts using the
tab in the Folder
dialog box, where Folder
is the name of the public folder. To do so, follow these
- Start Outlook, and then locate and right-click the public
folder in the Folder List.
- Click Properties, and then click the
- In the Name list, click an account, and
then under Permissions, view the Folder
contact check box to determine if it is selected.
boxes may not be available (or appear dimmed), but they still reflect the
different permission levels for each user account that is selected.
Method 2: Manually Populate the Folder Contacts List
Manually populate the Folder contacts
using the ADSI Edit utility to edit the pFContacts
To do so, follow these steps.Note
This method works in some cases, but the same steps do not work
in other cases. Warning
If you use the ADSI Edit snap-in, the LDP utility, or any other
LDAP version 3 client, and you incorrectly modify the attributes of Active
Directory objects, you can cause serious problems. These problems may require
you to reinstall Microsoft Windows 2000 Server, Microsoft Exchange 2000 Server,
or both. Microsoft cannot guarantee that problems that occur if you incorrectly
modify Active Directory object attributes can be solved. Modify these
attributes at your own risk.
- Determine the folder contacts that you want to add to the
pFContacts attribute. To determine which recipients have been
granted Folder contact permissions, follow these steps:
- Start the Exchange System Manager snap-in, and then
locate the public folder whose properties you want to view.
- Right-click the public folder, and then click
- Click the Permissions tab, and then
click Client permissions.
- In the Name list, click a user, and
then note if the Folder contact check box is
- Start the ADSI Edit utility.
Note ADSI Edit is located in Microsoft Windows 2000 Support Tools. To
install the Windows 2000 Support Tools, run Setup in the Support\Tools folder
on the Windows 2000 Server CD-ROM. For additional information about the Windows
2000 Support Tools, see the Readme.doc file in the Support\Tools folder on the
Windows 2000 Server CD-ROM.
- Expand Domain NC
server.example.com is the fully qualified domain
name (FQDN) of your Exchange 2000 computer), expand
and then click Microsoft Exchange System Objects.
- In the right pane of the ADSI Edit snap-in, double-click
foldername is the name of the public folder whose
attributes you want to edit.
- In the Select which properties to view
list, click Both.
- In the Select a property to view list,
- In the Edit Attribute box, type the name
of a folder contact in the distinguished name format, and then click
Note There are no spaces after the commas in the distinguished
- To determine the distinguished name of a recipient or
folder contact, follow these steps:
- Click the ADSI Edit window to return
focus to it.
Note You do not have to close the
- In the left pane, click
Users is the container where the user account is
- In the right pane, in the Name list,
locate CN=User Name, where
User Name is the name of the user whose
distinguished name you want to determine.
- Note the entry in the Distinguished
Name list that corresponds to the user who you located. For example,
- When you finish adding folder contacts to the
pFContacts attribute, click OK, and then quit
the ADSI Edit snap-in.
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
Article ID: 812349 - Last Review: October 26, 2013 - Revision: 2.4
- Microsoft Exchange 2000 Enterprise Server
- Microsoft Exchange 2000 Server Standard Edition
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