PSVR2002: Task Reminder Notifications Do Not Contain the Project Name

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Article ID: 812638 - View products that this article applies to.
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SYMPTOMS

When a resource (user alias) receives a Task Reminder Notification e-mail message for an upcoming task, the project name is at the beginning of the notification message. If the Task Reminder is assigned to multiple resources, the initial resource receives a Notification message with the project name listed at the top of the message as expected. However, the message that is received by additional assigned resources may not list the project name at the beginning of the message.

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following attributes or later:
   Date         Time   Size       File name
   -------------------------------------------
   27-Jan-2003  07:08  3,749,888  Prjsvr10.msp
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version         Size       File name
   ----------------------------------------------------------
   27-Jan-2003  05:08  10.0.2003.127     188,928  Pjnpe.dll
   27-Jan-2003  05:08  10.0.2003.127   4,108,800  Pjoledb.dll

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

MORE INFORMATION

The following is an example of a task reminder notification that is sent to the primary resource:
Project: Week1
------------------------------------------------------
Task Name: t1 
Start: 11/14/02 Finish: 11/14/02 Work: 8h Rem Work: 8h
Note that the project name (Week1) is listed at the beginning of the message. The following is an example of the task reminder notification message that is sent to any additional resources that are assigned to this task:
Task Name: t1 
Start: 11/14/02 Finish: 11/14/02 Work: 8h Rem Work: 8h 
------------------------------------------------------
In this example, the project name (Week1) is not provided. Also note that the format of this notification message is different from the message that is sent to the first resource.

Properties

Article ID: 812638 - Last Review: February 1, 2007 - Revision: 3.2
APPLIES TO
  • Microsoft Project 2002 Professional Edition
  • Microsoft Project Server 2002
Keywords: 
kbqfe kbhotfixserver kbprojectserver2002sp1fix kbbug kbfix KB812638

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