Duplicate projects appear in Microsoft Project Web Access, or you cannot generate OLAP cubes in Project Server 2002

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Article ID: 812639 - View products that this article applies to.
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SYMPTOMS

After you start Microsoft Project Web Access and then click Project, existing projects may appear to be duplicated. Additionally, when you create an OLAP cube, an error message is displayed under the Current Cube Status section of the Update resources tables and OLAP cube page. The error message is as follows:
error 457 This key is associated with an element of this collection

CAUSE

This symptom may occur if you use the Save As command on an enterprise project to save it in a non-connected format such as mdb, xls, or txt, and then republish the project. A duplicate entry for that project is created in the MSP_WEB_PROJECTS table, causing the project to appear two times. However, the project appears with each use of the Save As command.

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Project Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Project Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Size       File name
   --------------------------------------------
   13-Jan-2003  21:25  8,859,648  Project10.msp
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time   Version         Size        File name
   ------------------------------------------------------------
   22-May-2002  22:37  10.0.4109.0      7,445,320  Owc10.dll
   17-Oct-2002  03:23  10.0.2002.1017     909,824  Pj10od10.dll
   09-Oct-2002  19:31  10.0.2002.1009   4,108,800  Pjoledb.dll
   12-Jan-2003  18:12  10.0.2003.112   10,101,248  Winproj.exe

Note This hotfix affects a client-side file. This hotfix is designed to be installed on all Project Professional client computers.

Perform a cleanup before you apply the hotfix

To clean out the duplicate files, use the Project Server 2003: Delete Duplicate Projects tool. To obtain this tool, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9e07a3dc-944d-48c9-b0e2-7ed296432a1d&displaylang=en
For more information about the Project Server 2003: Delete Duplicate Projects tool, see the Microsoft Office Project Server 2003 Administrator's Guide. To obtain the Microsoft Office Project Server 2003 Administrator's Guide, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=2f446940-147b-447a-b0d3-6088673a53a4&DisplayLang=en

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Project Server 2002 Service Pack 1.

Properties

Article ID: 812639 - Last Review: February 1, 2007 - Revision: 7.2
APPLIES TO
  • Microsoft Project Server 2002
  • Microsoft Project 2002 Professional Edition
Keywords: 
kbqfe kbhotfixserver kbfix kbenv kbprb kbbug KB812639

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