Screen Display Becomes Black and White When You Start Your Computer

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Article ID: 812705 - View products that this article applies to.
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SYMPTOMS

When you start your computer and Windows has almost started, the display may become black and white.

CAUSE

This issue may occur if there is a conflict between your Windows video adapter drivers and the Adobe Gamma software.

RESOLUTION

To resolve this issue, contact Adobe to inquire about the availability of a fix for this issue.

WORKAROUND

To work around this issue, remove the Adobe Gamma Loader shortcut from the Startup folder. To do so, click Start, click Programs, click Startup, right-click Adobe Gamma Loader, click Delete, and then restart your computer.

Note The Adobe Gamma Loader.exe file is located in the "Program Files\Common Files\Adobe\Calibration" folder.

MORE INFORMATION

Adobe Gamma is included with Adobe PhotoShop and other Adobe products. You can use it to calibrate your monitor to compensate for color drift and provide accurate on-screen previews of images. For additional information about Adobe Gamma, visit the following Adobe Systems Web site:
http://www.adobe.com
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 812705 - Last Review: February 28, 2007 - Revision: 2.2
APPLIES TO
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbdisplay kb3rdparty kbprb kbinterop KB812705

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