Help and Support

Article ID: 813397 - Last Review: February 1, 2007 - Revision: 1.2

Clear History Command Does Not Delete History from the Open Dialog Box

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SYMPTOMS

When you use the Clear History command on the Privacy tab of the Options dialog box in Windows Media Player 9, the file history lists are not deleted in the Open and Open URL dialog boxes.

CAUSE

The Help topic about setting privacy options is in error when it states the following:
Clear History
Click to remove stored information from the list on the File menu and from the lists in the Open and Open URL dialog boxes.
In fact, only the most recently used files on the File menu will be cleared.

RESOLUTION

To clear the list of files from the Open and Open URL dialog boxes, follow these steps.
Note This procedure will clear the file lists from every Open dialog box in every program that maintains a similar list.
  1. Right-click Start.
  2. Click Properties.
  3. Click the Start menu tab.
  4. Click Customize.
  5. Click the Advanced tab.
  6. Click Clear List. It may take a minute or more to process the command.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

APPLIES TO
  • Microsoft Windows Media Player 9 Series for Windows XP
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kbbug KB813397
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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