Article ID: 813485 - View products that this article applies to.
On a Windows 2000-based computer, if you create a file that has the temporary bit set, and the file is on a local file share, the computer may stop responding.
This problem may occur if the Maximize data throughput for network applications option is selected on the Properties page for File and Printer Share for Microsoft Networks. If the dirty page threshold is exceeded, Cache Manager has to wait for a flush to occur; therefore, it throttles (suppresses) all writes. (A dirty page is a page that has been modified in the cache but has not yet been written to disk.) Because the files are temporary files, Cache Manager will not flush them automatically.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ---------------------------------------------------------- 15-Nov-2001 12:27 5,149 Empty.cat 22-Jan-2003 09:19 5.0.2195.6658 1,692,288 Ntkrnlmp.exe 22-Jan-2003 09:20 5.0.2195.6658 1,691,840 Ntkrnlpa.exe 22-Jan-2003 09:20 5.0.2195.6658 1,712,512 Ntkrpamp.exe 22-Jan-2003 09:19 5.0.2195.6658 1,669,888 Ntoskrnl.exe 16-Dec-2002 11:26 220.127.116.11 4,096 Spmsg.dll 16-Dec-2002 11:27 18.104.22.168 87,040 Spuninst.exe
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 813485 - Last Review: October 26, 2006 - Revision: 1.6