"The messaging interface has returned an unknown error" error message when you create a new e-mail message or forward a message in Outlook 2002

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Article ID: 813517 - View products that this article applies to.
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SYMPTOMS

When you try to create a new e-mail message or forward a message, you may receive the following error message:
The messaging interface has returned an unknown error. If the problem persists restart Outlook

CAUSE

This issue may occur if all the following conditions exist:
  1. You upgrade to Windows XP.
  2. You install Windows XP to a new folder.
  3. You reinstall Office XP.

RESOLUTION

To resolve this issue, obtain and install Outlook 2002 Public Update: October 4, 2001.

For additional information about how to obtain and install Outlook 2002 Public Update: October 4, 2001, click the following article number to view the article in the Microsoft Knowledge Base:
300551 OL2002: Overview of the Outlook 2002 Public Update: October 4, 2001

Properties

Article ID: 813517 - Last Review: January 7, 2006 - Revision: 1.2
APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
Keywords: 
kberrmsg kbprb kbupdate KB813517

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