When you try to synchronize an offline file (.ost) in
Microsoft Outlook, you may receive an error message that is similar to the following error message:
The operation failed due to a registry or installation
problem. Restart Outlook and try again. If the problem persists, please
reinstall.
If you click
OK, Outlook continues to run
correctly. If you exit and then try to restart Outlook, you may receive an
error message that is similar to the following error message:
Your
offline folder file could not be configured.
\\ComputerName\FolderName\Outlook.ost
In this message,
Computer Name is the name of the computer on which
Outlookis installed, and
FolderName is the name
of the folder that contains the offline file.
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This problem may occur if the offline file is located on
another computer and is not shared or is not available.
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To resolve this problem, make sure that the offline file
that is located on the other computer is available before you synchronize the
offline file.
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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