Non-Administrator Users Cannot Retrieve Win32_WMISetting Data in Windows Management Instrumentation

Article translations Article translations
Article ID: 813824 - View products that this article applies to.
This article has been archived. It is offered "as is" and will no longer be updated.
Expand all | Collapse all

On This Page

SYMPTOMS

In Windows Management Instrumentation, only administrators can successfully retrieve fully populated instances of Win32_WMISetting.

CAUSE

The Win32_WMISetting class retrieves the majority of its property data from the system registry. The Win32_WMISetting provider (Wbemcore.dll) opens the associated registry key for full access when it enumerates this class. By default, non-administrator users only have read access to this key. The result is that the provider does not open the key, and does not fully populate the properties of Win32_WMISetting.

RESOLUTION

Service Pack Information

To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version       Size     File name
   --------------------------------------------------
   03-Feb-2003  11:36  1.50.1085.89  155,749  Fastprox.dll
   03-Feb-2003  11:36  1.50.1085.89  139,353  Mofd.dll
   03-Feb-2003  11:36  1.50.1085.89  176,216  Stdprov.dll
   03-Feb-2003  11:36  1.50.1085.95  708,696  Wbemcomn.dll
   03-Feb-2003  11:36  1.50.1085.98  647,257  Wbemcore.dll
   03-Feb-2003  11:36  1.50.1085.89  372,825  Wbemess.dll
   03-Feb-2003  11:36  1.50.1085.93   41,061  Wbemprox.dll
   30-Oct-2002  05:32  1.50.1085.89  163,927  Wbemtest.exe
   20-Jan-2003  08:19  1.50.1085.97  196,706  Winmgmt.exe

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Properties

Article ID: 813824 - Last Review: February 27, 2014 - Revision: 1.9
APPLIES TO
  • Microsoft Windows 2000 Advanced Server SP3
  • Microsoft Windows 2000 Advanced Server SP2
  • Microsoft Windows 2000 Advanced Server SP1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Server SP2
  • Microsoft Windows 2000 Server SP1
  • Microsoft Windows 2000 Service Pack 3
  • Microsoft Windows 2000 Professional SP2
  • Microsoft Windows 2000 Professional SP1
Keywords: 
kbnosurvey kbarchive kbautohotfix kbhotfixserver kbqfe kbsysadmin kbwin2ksp4fix kbenv kbprb kbwin2000presp4fix kbfix kbbug KB813824

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com