Article ID: 814135 - View products that this article applies to.
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When you move your mouse pointer over toolbar buttons to view the ToolTips for each button, you may see the text from the previous ToolTip in a new ToolTip box.
This problem may occur on computers with accelerated OpenGL video adapter drivers. If you move your pointer quickly between toolbar buttons, especially if you move quickly back to a previous button, the ToolTip text buffer does not clear out the text from the button you just viewed.
Service pack informationTo resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/322389/EN-US/ )How to obtain the latest Windows XP service pack
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name -------------------------------------------------------- 20-Oct-2003 06:44 5.1.2600.1311 1,796,608 Win32k.sys
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows XP Service Pack 2.
Article ID: 814135 - Last Review: February 27, 2014 - Revision: 3.6
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