WD2002: Font Changes When Character Is Typed in Third-Party IME

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Article ID: 814137 - View products that this article applies to.
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SYMPTOMS

When you use a third-party Input Method Editor (IME) (for example, ATOK for Windows by Just System or Japanist by Fujitsu) in Microsoft Word 2002, and type Unicode characters (for example, CJK), the specified font changes to an unexpected font (for example, SimSun) automatically.

CAUSE

This problem occurs if the character that you type is not registered in the Shift JIS character set.

RESOLUTION

Service Pack Information

This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
307841 How to obtain the latest Office XP Service Pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file attributes or later:
   Date         Time   Size       File name
   --------------------------------------------
   15-Feb-2003  00:23  5,691,408  Winword.msp
   15-Feb-2003  01:05  6,636,568  Winwordff.msp
				
After the hotfix is installed, the Japanese version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time   Version      Size        File name
   --------------------------------------------------------
   14-Feb-2003  20:30  10.0.5011.0  10,603,080  Winword.exe
				
This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:
325671 OFFXP: Overview of the Office XP Service Pack 2
Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:
330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

MORE INFORMATION

For more information about ATOK for Windows, visit the following ATOK Web site:
http://www.atok.com
For more information about Japanist, visit the following Fujitsu Web site:
http://software.fujitsu.com/jp/japanist
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Properties

Article ID: 814137 - Last Review: February 27, 2014 - Revision: 2.4
APPLIES TO
  • Microsoft Word 2002 Standard Edition
  • Microsoft Office XP Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbfix kbofficexppresp3fix KB814137

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