Article ID: 814280 - View products that this article applies to.
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If you add more than 500 Global Address Lists (GALs) at one time when you are creating an Offline Address list (OAL) from a collection of GALs, Exchange System Manager may generate a Dr. Watson error message, and you may receive the following error message:
Exception 0xc00000fd occurred 0x71d91fb7 in mmc.exe
Microsoft visual C++ runtime library popup - runtime error mmc.exe r6025
If you include too many address lists in an OAL, the OAL Wizard generates a summary that is very large. Windows then tries to allocate storage on the stack to hold this summary, and the access violation occurs.
Service Pack InformationTo resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Date Time Version Size File name ---------------------------------------------------- 16-Dec-2002 14:27 22.214.171.124 87,040 Spuninst.exe
To work around this issue, remove the GAL from the OAL. For additional information about how to use and create an OAL, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/252044/EN-US/ )XADM: Unwanted Global Address Lists Must Be Removed When Creating a New
(http://support.microsoft.com/kb/311742/EN-US/ )XADM: Troubleshooting the Exchange 2000 Offline Address List
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 814280 - Last Review: February 27, 2014 - Revision: 3.7
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