When you use Microsoft Internet Explorer to try to access a
File Transfer Protocol (FTP) site, you may receive the following error message:
Windows cannot access this folder. Make sure you typed
the file name correctly and that you have permission to access to the folder.
Details:
The operation timed out.
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This issue may occur if the following conditions exist:
| • | You try to access the FTP site from behind a Microsoft Proxy Server or Internet
Security and Acceleration (ISA) Server 2000 firewall. |
| • | Folder view for FTP sites is enabled in Internet
Explorer. |
When you turn on folder view for FTP sites, the Internet
Explorer client bypasses the Web Proxy and tries to send FTP connection
requests directly to the Internet. This operation is unsuccessful.
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To resolve this issue, turn off folder view for FTP sites in
Internet Explorer:
| 1. | Start Internet Explorer. |
| 2. | On the Tools menu, click Internet
Options. |
| 3. | Click the Advanced tab, click to clear the
Enable folder view for FTP sites check box, click
Apply, and then click OK. |
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