WD2000: Error Message with Repeated Picture Ungrouping and Undoing the Ungrouping

When you repeatedly ungroup a picture, and then undo each of the ungroupings, you may receive the following error message:

In Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following information: Note The actual memory address may vary.

In Microsoft Windows NT 4.0

In Microsoft Windows 2000

To view the error log in Microsoft Windows 2000, follow these steps:

1. Click Start, point to Search, and then click For Files or Folders.
2. In the Search for files or folders named box, type Drwtsn32.log.
3. Click Search Now.
4. Right-click the file, and then click Openon the shortcut menu.
   
   By default, the Drwtsn32.log file is located in the following folder:
   C:\Documents and Settings\All Users\Documents\DrWatson

In Microsoft Windows XP

When you click the click here link, you may receive an Error Signature similar to the following:

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The English version of this fix should have the following file attributes or later: After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base: Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.