You cannot configure managed computer rules for Agent Manager in Microsoft Operations Manager 2000 Service Pack 1

When you try to configure Managed Computer Rules (MCRs) for Agent Manager in Microsoft Operations Manager (MOM) 2000 Service Pack 1 (SP1), you may receive the following error message: This symptom occurs if you specify a domain name that includes a period (.).

This problem occurs because you cannot specify a domain name that includes a period in the Managed Computer Rule tool.

Note In MOM 2000, you can specify a domain name that includes a period in the Managed Computer Rule tool. This problem only occurs if you have applied SP1 to your MOM 2000 installation.

To work around this problem, use either of the following methods.

Method 1

You can specify a domain name that includes a period if you have not applied SP1 to your MOM 2000 installation.

Method 2

1. When you configure MCRs, replace the period in your domain name with underscores (_).
2. After you configure the MCRs, change underscores to periods in the appropriate SQL table. To do this, use SQL Query Analyzer to run the following query to change underscores to periods:
   USE OnePoint
   UPDATE ComputerResponsibility
   SET Domain='yourdomainname.com'
   WHERE Domain='yourdomainname_com'

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.