Article ID: 814751 - View products that this article applies to.
If you are the administrator for a group, and you try to update or try to modify a corrupted Registry.pol file for either users or computers, you receive no warning that the Registry.pol file is corrupted while you edit, save, or apply the policy file.
This issue occurs when an administrator modifies the Group Policy settings under the Administrative templates node and then updates the settings for either users or computers. These changes are then written to the appropriate Registry.pol file.
If this Registry.pol file becomes corrupted before the new settings are applied to the users or to the computers that are affected by that policy, the new changes to that policy are not applied.
There is no workaround for this issue. You must re-create the Registry.pol file. You can detect that the Group Policy editor did not successfully open the Registry.pol file by enabling user environment logging on the client computer. For additional information about how to use the Userenv.log file to debug policy problems, click the following article number to view the article in the Microsoft Knowledge Base:
221833When you view the user environment event log, you may see a series of entries that are similar to the following:
(http://support.microsoft.com/kb/221833/ )How to Enable User Environment Debug Logging in Retail Builds of Windows
USERENV(e0.524) 14:32:06:429 ParseRegistryFile: Entering with <corrupted_Registry.pol>. USERENV(e0.524) 14:32:06:429 ParseRegistryFile: Invalid file version. USERENV(e0.524) 14:32:06:429 ParseRegistryFile: Leaving. USERENV(e0.524) 14:32:06:429 ProcessGPORegistryPolicy: ParseRegistryFile failed. USERENV(e0.524) 14:32:06:439 ProcessGPOList: ProcessGPORegistryPolicy failed. USERENV(e0.524) 14:32:06:439 ProcessGPOs: Extension Registry ProcessGroupPolicy failed, status 0x80004005.
This fix provides a warning event in the application event log if the policy processing engine cannot read a Registry.pol file. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name ----------------------------------------------------------- 14-Feb-2003 12:49 5.0.2195.6621 42,256 Basesrv.dll 14-Feb-2003 12:49 5.0.2195.6660 222,992 Gdi32.dll 14-Feb-2003 12:49 5.0.2195.6656 710,928 Kernel32.dll 25-Feb-2003 11:39 5.0.2195.6669 333,072 Msgina.dll 31-Jan-2003 12:51 5.0.2195.6661 90,232 Rdpwd.sys 10-Feb-2003 15:22 5.0.2195.6663 166,912 Sp3res.dll 25-Feb-2003 11:39 5.0.2195.6666 379,664 User32.dll 25-Feb-2003 11:39 5.0.2195.6671 385,296 Userenv.dll 24-Feb-2003 13:02 5.0.2195.6669 1,620,176 Win32k.sys 06-Feb-2003 09:04 5.0.2195.6663 181,008 Winlogon.exe 14-Feb-2003 12:49 5.0.2195.6655 243,472 Winsrv.dll 25-Feb-2003 11:41 5.0.2195.6661 90,200 Rdpwd.sys 25-Feb-2003 11:39 5.0.2195.6656 710,928 Kernel32.dll
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/265173/EN-US/ )The Datacenter Program and Windows 2000 Datacenter Server Product
Article ID: 814751 - Last Review: October 26, 2006 - Revision: 1.5