Troubleshooting various issues in IIS 6.0

This article outlines important information about how to troubleshoot various issues in Internet Information Services (IIS) 6.0. The links provided in the "More Information" section direct you to the online documentation for IIS 6.0. The IIS 6.0 documentation is also available through IIS Manager. For additional information about how to access this Help feature through IIS Manager, click the following article number to view the article in the Microsoft Knowledge Base:

For more information about how to troubleshoot issues in IIS 6.0, visit the following Microsoft Web site, and then click the links to any of the other topics:

Dynamic or static content errors

• Applications Are Denied Access to Resources
• Requests for Dynamic Content Return 404 Error
• Requests for Static Files Return 404 Error
• Worker Process Recycling Drops Application Session State
• Server-side Include Directives (#include) Return 404 Error (for .stm files) or 0131 Error (for .asp files)
• ASP Generates Permission Denied Errors in Event Log For Global.asa
• CGI Processes Will Not Start
• ASP.NET Pages Are Returned As Static Files
• Collaboration Data Objects for Windows NT Server Fail

Connection errors

• Client Requests Receive 503 Error
• Anonymous Accounts (IUSR_computername) Attempting Sub-authentication Logon Receive 401 Error
• Clients Cannot Connect to Server
• UNC Connections Are Denied Access
• Access Denied to Console Applications in System32 Directory
• Client Requests Error-out or Time-out
  

Miscellaneous errors

• File requests to UNIX or Linux Server Return Wrong File or Error
• Cannot Locate /Scripts or /Msadc Directory
• ISAPI Filter Does Not Show Up As "Loaded" in UI

For additional information about IIS 6.0, visit the following Microsoft Web site: