Offline address book is downloaded when you configure Outlook 2002 for offline use

When you initially set up your computer to work offline in Outlook, the offline address book is downloaded to your computer.

By default, this behavior occurs on the initial configuration for offline use because the Download offline address book option is selected.

Note Although this is the standard behavior, the fix described in this article makes it possible for you to change the Download offline address book option before you initially set up your computer for offline use in Outlook.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Part 1: Download and Install the Fix

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

The Global version of this fix should have the following file attributes or later: After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Part 2: Activate the Fix

After you download and install the fix, you must create the SRSDefaultNoOABDownload value to activate the fix and instruct Outlook to either download the Offline Address Book, or not to download the Offline Address Book when you initially set up your computer for offline use in Outlook. To create the SRSDefaultNoOABDownload value:

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Click the following registry key:
   HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Preferences
4. With the Preferences key selected, point to New on the Edit menu, and then click DWORD Value.
5. Type SRSDefaultNoOABDownload, and then press ENTER.
6. With SRSDefaultNoOABDownload selected, click Modify on the Edit menu.
7. In the Value data box, type 1, and then click OK.
   
   Note To not allow download of the Offline Address Book, change the Value data box setting to 1. To allow download of the Offline Address Book, change the Value data box to 0.
8. On the File menu, click Exit to quit Registry Editor.

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base: Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

The Download offline address book option makes it possible for Outlook to download all or part of the Exchange address book when you are connected to the Exchange Server. To locate the Download offline address book option:

1. On the Tools menu in Outlook, click Options.
2. On the Mail Setup tab, click Send/Receive.
3. With the Group Name All Accounts selected, click Edit.