PSVR2002: Error Message When You Create a New Model

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Article ID: 815456 - View products that this article applies to.
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SYMPTOMS

When you try to create a new model in Microsoft Project Web Access (PWA) by using the portfolio modeler on a database that has a large number of projects, you may receive the following error message:
Modeling Server Unreachable on servername
Unable to contact the Portfolio Modeling server (mspjwms.dll).
Please see your server administrator

RESOLUTION

Service Pack Information

This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date         Time   Version            Size    File name
   --------------------------------------------------------------
   19-Feb-2003  22:03                  3,793,920  Prjsvr10.msp

After the hotfix is installed, the following files will have the listed attributes or later: 

   Date         Time   Version            Size    File name
   --------------------------------------------------------------
   31-Jan-2003  06:02                        611  Build.inc
   05-Sep-2002  19:19                      6,133  Clntutil.asp
   05-Sep-2002  19:19                     13,525  Dlmain.asp
   05-Sep-2002  19:19                      6,946  Issshell.asp
   05-Sep-2002  19:19                     16,837  Linkissu.asp
   19-Feb-2003  00:08  10.2003.0.218     126,976  Mspnav.dll       
   05-Sep-2002  19:19                      3,975  New4task.asp
   17-Sep-2002  00:56  10.2002.0.916     626,688  Pds.dll          
   09-Oct-2002  19:31  10.0.2002.1009    909,824  Pj10od10.dll     
   20-Jan-2003  06:15                    913,475  Pjclient.cab
   28-Jan-2003  05:08  10.0.2003.127     188,928  Pjnpe.dll        
   01-Oct-2002  01:00  10.0.2002.930     167,936  Pjobjprv.dll     
   19-Feb-2003  00:24  10.0.2003.218   4,108,800  Pjoledb.dll      
   03-Dec-2002  01:06                     30,535  Portview.asp
   06-Aug-2002  18:16                      3,584  Prjsvre.mst
   07-Jan-2003  23:40  10.2003.0.107      57,344  Psvracub.dll     
   03-Dec-2002  01:06                     96,082  Qylibstd.sql
   05-Sep-2002  19:19                     53,683  Svrdbdl.asp
   03-Dec-2002  01:06                  1,069,301  Websps.sql                                            

Microsoft SQL Stored Procedure Update

This update is required to install all ProjectServer patches. To make sure that your ProjectServer has all the fixes that are contained in this patch applied correctly, follow these steps:
  1. Run SQL Query Analyzer.
  2. In the database drop-down box, select the ProjectServer database.
  3. Click File/Open, locate the Websps.sql file (located in the \...\Microsoft Project Server\ Scripts SQL directory), and then open the file.
  4. Click Query/Execute.
  5. When the query is finished running, quit Query Analyzer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Project Server 2002 Service Pack 1.

Properties

Article ID: 815456 - Last Review: February 1, 2007 - Revision: 2.3
APPLIES TO
  • Microsoft Project Server 2002
Keywords: 
kbhotfixserver kbqfe kbprojectserver2002sp1fix kbnofix kberrmsg kbbug kbqfe KB815456

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