Article ID: 815836 - View products that this article applies to.
When you (as a project manager) try to update changes to an Enterprise Resource in a project plan from Microsoft Project Web Access (PWA), and you do not have permissions in Microsoft Project Server to Edit Enterprise Resource Data, you might receive a message from Microsoft Project Web Access that the procedure is a success. However, the changes do not save in the project plan.
This problem may occur if the resource that you have to update is an Enterprise Resource. This procedure requires that the user who is performing the update have permissions in Microsoft Project Server to use the Edit Enterprise Resource Data feature or the confirmation message appears, but the changes do not save. Similarly, rate, calendar and resource property changes are also affected by this behavior.
Service Pack InformationThis problem is corrected in Project 2002 Service Pack 1.
To resolve this problem, obtain the latest service pack for Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/867829/ )How to obtain the latest Microsoft Project 2002 service pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
After the hotfix is installed, the following files will have the listed attributes or later:
Date Time Size File name ---------------------------------------------- 19-Feb-2003 06:20 8,958,976 Project10.msp
Date Time Version Size File name -------------------------------------------------------------- 22-May-2002 22:37 10.0.4109.0 7,445,320 Owc10.dll 18-Oct-2002 03:23 10.0.2002.1017 909,824 Pj10od10.dll 19-Feb-2003 00:24 10.0.2003.218 254,464 Pj10tm10.dll 28-Jan-2003 05:08 10.0.2003.127 4,108,800 Pjoledb.dll 28-Jan-2003 05:08 10.0.2003.127 10,101,248 Winproj.exe
To work around this problem, depends on how the security settings are configured for the project managers. The project managers may not have permissions to modify the Enterprise Resources in the Enterprise Resource pool. If this scenario is true, then the nonworking time change must be sent to the designated Resource Manager who has permissions to check out the corresponding resource and make the appropriate changes to that particular resource's calendar.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
This problem was first corrected in Project 2002 Service Pack 1.
The fix in this article only corrects the behavior described in the Symptoms section and provides a message that alerts the user that the user does not have the permissions that they must have for the update of nonworking time to occur.